Enterprise IT

When a Call for Help Becomes Big Business

Amazon Mayday Button
Late last year, Amazon introduced the “Mayday” button on its Kindle Fire tablets, which users could tap to access a customer-service representative within a matter of seconds. At the time, many analysts saw “Mayday” as a response to Apple’s much-lauded Genius Bars, which require the customer actually visit an Apple Store. But the first response to Amazon isn’t coming from Apple; it’s Salesforce stepping up to the proverbial plate with Salesforce1 Service Cloud SOS, which allows enterprise customers to place… continue…

Business Unit Coders Are No Threat to IT

Posted In Looking in Tech
Business App
An increasing number of corporate workers are taking it upon themselves to develop business technology solutions without the participation of IT. While that could sound like a threat to professional developers, it’s probably not: Forrester Research notes there’s a dearth of development talent out there, and that most of the applications being built by these “citizen developers” address some kind of problem that’s been backlogged by the technology department. “Most of the software built by ‘citizen developers’ addresses requests on… continue…

Take Note: Next Android Version Could Be More Enterprise-Friendly

Android
A new report suggests the next version of Google Android will come with security enhancements specifically designed to make the smartphone platform more attractive to businesses. Citing a pair of unnamed sources close to the project, The Information claims that the Android upgrade is a “major effort” focused especially on hardening the platform against potential attacks. In addition to improved encryption, the extra security could include support for biometric authentication and new APIs for remotely managing and wiping devices. Click… continue…

SharePoint Is Not Dead, It Will Continue to Dominate

Not Dead Yet
Gartner analyst Jeffrey Mann spoke at the 2013 Gartner Symposium on SharePoint and declared its inevitable demise. But, his assessment shows a distinct lack of understanding of what SharePoint is, what enterprise collaboration is and the fact that many companies will not go to the cloud for their content management needs. Mann’s presentation was confusing and misleading. By instructing CIOs to look to a post-SharePoint future, Mann displayed a distinct lack of foresight when it comes to collaborative solutions, SharePoint… continue…

4 Ways Business App Devs Can Leverage Consumerization

Offic Water Cooler Fun
It’s become clear over the past several years that the consumerization of IT isn’t going away as employees adopt new software and hardware for their own personal use, then introduce it into their companies. For enterprise app developers, the idea that consumer apps are infiltrating their domain may seem a bit frightening. But that’s the wrong attitude. Instead, why not glom onto the features that make consumer apps so desirable and apply them to the enterprise? Leyla Seka, Salesforce.com’s vice… continue…

What Does an IT Architect Do?

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What does an IT architect do? It’s an interesting question not only for those thinking about a career as an IT architect, but also for anyone working in IT, because there isn’t a consistent definition of the job within the industry. Architects who do more or less the same things with the same skills may be referred to as enterprise architects, solution architects, project architects, IT architects, technical architects, data architects, application architects, business architects, cloud or SOA architects, and… continue…

A Walk Through the Java Ecosystem

Posted In Java, Working in Tech
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To a new developer, the world of Java can be a very confusing place. While Java itself is a relatively straightforward programming language to learn, there are a number of associated technologies that you really should know. In this article I’ll look at the most important ones. First is Eclipse. Possibly the most successful open source IDE ever, Eclipse is a highly useful development tool that integrates with the Java Compiler to highlight compilation errors in the background. Yes you… continue…

Are the Days of Secure Email Over?

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With the recent shutdown of several email providers due to fears of NSA eavesdropping, is it finally time for enterprises to get more serious about encrypting their email traffic by default? Email encryption technology has been around for decades, but largely ignored due to perceptions of being too difficult or too arcane. Watch our Hangout with Dice Security Talent Community Guide and Co-Author of Enterprise Messaging, David Strom, along with Wave Systems’ CEO Steven Sprague, and Senior Director of Product… continue…

The Environments Needed for Smart SharePoint Development

SharePoint 2013
What environments SharePoint developers utilize as a part of their solution delivery life-cycle is crucial. The model outlined below is meant to empower the developer to the greatest extent possible, while also safeguarding SharePoint. Every month, more enterprises begin using this approach. The Development Environment The Development environment should have only one server, even if your production SharePoint farm has multiple servers. The reason for this is simple: Visual Studio does not play nice when debugging a multiple-server farm. If… continue…

Making Big Data and BI Work Together

For enterprise IT and the end-users it supports, the interplay between big data and B.I. can prove as exciting as it is frustrating. continue…