Brad Egeland

Brad Egeland is a Business Solution Designer and IT/PM consultant and author with over 25 years of software development, management, and project management experience leading initiatives in Manufacturing, Government Contracting, Gaming and Hospitality, Retail Operations, Aviation and Airline, Pharmaceutical, Start-ups, Healthcare, Higher Education, Non-profit, High-Tech, Engineering and general IT. Brad is married, a father of 9, and living in sunny Las Vegas, NV. Visit Brad's site at http://www.bradegeland.com/.

Treat Your Best Clients with Care – Part 2

Baseball
It’s always important to treat your clients well.  After all, client retention is the best strategy to success: It’s easier to retain good clients than it is to land new ones. Last week, I discussed two strategies for treating your most valued clients well – how you can let them know they are important to you. Specifically, we talked about: Reaching out to clients even when you’re not currently working for them. Sending them new business whenever possible. This week,… continue…

Treat Your Best Clients with Care

client
If someone asked you to pick your best clients on the spot, could you do it? Can you name your top five right now? If so, you’re doing pretty well. If not, then you better re-assess where things stand with all your clients. If I were to ask what you’ve been doing for those “special” clients to let them know how much you value their business, would you have anything to tell me? Are you letting them know that they… continue…